Need help with Early Access, reward Points, Boost Cards or the referral program? Here is how to reach us and where the community gathers.
Support
The fastest way to get help during Early Access is through our official community channels below, where the team and community are active. Please never share your seed phrase or private keys with anyone — Swipe1 will never ask for them.
Official channels
- Discord — discord.com/invite/swipe1 — community help and announcements.
- Telegram — t.me/Swipe1Official — chat with the community.
- X (Twitter) — @Swipe1official — updates and news.
- Docs (GitBook) — swipe1.gitbook.io — how the mechanics work in detail.
Always reach these through the official links here or in the app — beware of impersonator accounts, which are common in crypto.
Frequently asked questions
How do I get support for Swipe1?
Use the in-app help during Early Access and the official support email shown in the app. For general questions, the community channels are a good first stop.
Will Swipe1 ever ask for my seed phrase?
Never. No legitimate team will ask for your seed phrase or private keys. Anyone who does is attempting to scam you.
How do I report a bug or suspicious account?
Report bugs through in-app help and flag suspicious or impersonating accounts to the official community moderators.